Terms of Service

Last Updated: January 20, 2026

1. Acceptance of Terms

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily access the materials on our website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

3. Service Description

Field Tech Solutions Sdn Bhd provides Network Operations Center (NOC) services, cybersecurity solutions, incident management, and technical support services. We reserve the right to modify, suspend, or discontinue any part of our services at any time.

4. User Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information when using our services
• Complying with all applicable laws and regulations

5. Service Level Agreements

Our services are provided with specific Service Level Agreements (SLAs) as outlined in individual service contracts. We strive to meet these commitments but do not guarantee uninterrupted or error-free service.

6. Limitation of Liability

In no event shall Field Tech Solutions Sdn Bhd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website or services.

7. Intellectual Property

All content, logos, graphics, and materials on this website are the property of Field Tech Solutions Sdn Bhd or its content suppliers and are protected by copyright, trademark, and other intellectual property laws.

8. Payment Terms

Payment terms are specified in individual service agreements. All fees are due as per the agreed schedule. Late payments may result in service suspension or termination.

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms of Service.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last Updated" date.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us.